General Terms of Use and License – TAXI

These General Terms of Use and License (the "Terms") govern access to and use of the TAXI application (the "Application"), developed and provided by Axiome Solution ("Axiome Solution", "we", "us", "our"), integrated with Microsoft 365, including Microsoft Teams and SharePoint.

By installing, accessing, or using the Application, you accept these Terms. If you act on behalf of an organization, you represent that you have the authority to bind that organization.

For more information on data processing, please review our Privacy Policy.

• Customer: any legal entity that installs, subscribes to, or authorizes the use of the Application.
• User: any individual authorized by the Customer to use the Application.
• Services: all features and functionalities made available through the Application.
• Customer Data: data, content, or information processed through Microsoft 365 in connection with the use of the Application (including SharePoint and Microsoft Teams data), under the Customer's control.

These Terms define the parties' rights and obligations relating to the use of the Application within a Microsoft 365 environment.

Subject to compliance with these Terms, Axiome Solution grants the Customer a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to use the Application for internal business purposes. No intellectual property rights are transferred to the Customer or the User.

The Application is designed to operate within a valid Microsoft 365 tenant. The Customer is responsible for:

• administration of its Microsoft 365 tenant;
• security configuration (Conditional Access, MFA, governance, retention policies, etc.);
• managing User permissions and roles;
• ensuring compliant use of the Application by its Users.

TAXI does not extend or modify existing Microsoft 365 permissions: access to resources depends on the rights already granted by the Customer.

Axiome Solution implements reasonable technical and organizational measures intended to protect the Application and reduce the risks of unauthorized access, alteration, or unavailability. The Customer remains responsible for the overall security of its Microsoft 365 environment and its data (including account and identity management).

Customer Data remains under the Customer's control within its Microsoft 365 environment. Axiome Solution:

• does not claim any ownership rights over Customer Data;
• processes Customer Data only to the extent necessary to perform the Services;
• may act as a processor within the meaning of the GDPR where applicable.

Depending on the context, a Data Processing Agreement (DPA) may be provided or executed separately. The Privacy Policy specifies the categories of data and purposes: Privacy Policy.

Axiome Solution endeavors to ensure a high level of availability of the Services. However:

• availability may partially depend on Microsoft 365 services;
• temporary interruptions may occur (maintenance, updates, incidents);
• no service level (SLA) is guaranteed unless specifically agreed in writing.

Support: support@axiome-solution.fr

Axiome Solution may update the Application (patches, improvements, new features, technical changes). Some updates may modify the interface, flows, or technical prerequisites. We may also remove or replace certain features for security, compliance, performance, or end-of-life reasons.

Unless expressly authorized in writing by Axiome Solution, you may not:

• copy, modify, adapt, translate, or create derivative works of the Application;
• decompile, disassemble, reverse engineer, or attempt to access the source code;
• bypass security or usage-limitation mechanisms;
• resell, redistribute, make available, or commercially exploit the Application;
• use the Application in violation of applicable laws and regulations;
• attempt to access unauthorized data or resources.

The Application, its documentation, trademarks, logos, interfaces, components, and related content remain the exclusive property of Axiome Solution or its licensors. All rights not expressly granted are reserved.

The Application is provided "as is" and "as available". To the maximum extent permitted by law, Axiome Solution disclaims all warranties, express or implied, including fitness for a particular purpose, freedom from errors or interruptions, and compatibility with specific undocumented configurations.

To the maximum extent permitted by law:

• Axiome Solution's total liability under these Terms is limited to the total amount actually paid by the Customer for the Application during the twelve (12) months preceding the event giving rise to the claim;
• Axiome Solution shall not be liable for any indirect, consequential, special damages, loss of opportunity, loss of profit, loss of business, loss of data, or reputational harm;
• Axiome Solution is not liable for any unavailability or malfunction caused by Microsoft 365, the Customer's environment, third parties, or non-compliant use.

In the event of non-compliance with the Terms, Axiome Solution may suspend access to the Application, and then terminate usage rights in the event of a persistent or serious breach. Upon termination, the right of use ceases immediately. The availability of Customer Data is governed by the Customer's Microsoft 365 mechanisms. Unless legally required, Axiome Solution does not provide any specific restitution beyond Microsoft 365 features.

Axiome Solution may update these Terms to reflect changes to the Services, legal requirements, or security needs. The version published on the website prevails. Continued use after publication constitutes acceptance of the updated Terms.

These Terms are governed by French law. Any dispute shall fall under the exclusive jurisdiction of the Commercial Court of Bayonne (tribunal de commerce de Bayonne).

Axiome Solution – Support: support@axiome-solution.fr